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CustomCat User Updates | June 28– July 5, 2025

🚨BIG NEWS: NEW APP + HELP CENTER NOW LIVE

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A Better Experience Awaits

We’ve just rolled out a redesigned CustomCat Create Product user interface – making it easier than ever to place orders, manage products, and grow your business.

And when questions come up, our brand-new Help Center has you covered 24/7.

No more digging for info — now you can access tutorials, routing guides, API walkthroughs, and FAQs all in one place.

Explore what’s new → https://help.customcat.com

Log in to explore the new experience today!

CC Pro Promo: Picnic Blanket Edition

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Summer’s here — and so is your next bestseller.

From beach days to tailgates, our Premium Picnic Blankets are the ultimate warm-weather essential. Soft, spacious, and fully customizable — now at their lowest prices of the season, exclusively for CC Pro subscribers:
• 50×60 – Lite: $32.40 | Pro: $25.92 | Promo: $21.50
• 60×80 – Lite: $44.40 | Pro: $35.52 | Promo: $27.00

Great for outdoor events, gifts, and gear shops
Designed for high-impact, full-coverage sublimation printing
Need help selling blankets? Check out our Blanket Selling Guide →
This promo runs through August 15. Get your shop summer-ready!

🧢 New Arrival: New Hat Patches That Make a Statement

We’re excited to introduce five new custom hat patch shapes: the perfect way to add dimension, branding, or bold personality to your headwear. From logos to witty sayings, these patches were made to stand out.

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Want to start selling patch hats?

Make sure you’re set up for success. Our Selling Patch Hats Guide breaks down everything you need to know to pick the right products, price them, and promote them. And don’t skip the Artwork Guidelines: clean, properly formatted files are the key to making your designs look sharp on every hat. Take five minutes now to set yourself up to sell more.

Weekly Production Stats: June 23 – June 30

Below, you will find a 7-day average of our production times for popular products in addition to an average for the entirety of our production facility.

It’s best practice to include additional processing time on your site to accommodate possible QC remakes or production delays — especially if you’re selling on a marketplace like Amazon or Etsy that penalizes late shipment.

Averages from June 16 – June 23

Average fulfillment time for all orders: 0.7 Days

Product Notes:

  • DIGISOFT® – Average: 1.0 days
  • Canvas – Average: 0.2 days
  • Posters – Average: 0.2 days
  • Blankets – Average: 0.5 days
  • Ornaments – Average: 0.5 days
  • Mugs – Average: 0.3 days
  • Hat Patches – Average: 0.6 days
  • Pillows – Average: 1.0 days

*Production Averages represent historical production data from the 7-day period indicated above. This is not meant to act as an indication of how long a particular order has taken to ship, but rather an average of all orders processed on that day. These averages are not meant to represent current lead times or guarantee a specific production time.