When your customer places an order that includes multiple products, CustomCat calculates shipping using a "First Product + Additional Product" model.
How It Works
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First Product: The item with the highest base shipping rate is used as the "First Product."
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Additional Products: Every other item in the order is charged its “Additional Product” rate based on its product category.
This system ensures you're only charged the highest base shipping once, and then smaller add-on rates for each additional product.
Example Scenarios
Let’s take a look at another set of examples.
Tip
To get a better idea of shipping costs, review our full Shipping Rate Chart by category.
Need Help?
Contact contact@customcat.com if you need clarification on any shipping charge calculations.