Why am I being charged sales tax?

CustomCat is legally required to collect sales tax on goods purchased in certain US states unless documentation is submitted indicating our transactions with your business are exempt from taxation. A few reasons your transactions with CustomCat may be exempt from taxation include:

You resell the products you purchase from CustomCat on a marketplace such as Etsy, Amazon, or eBay on which tax is collected by the marketplace at point of sale;

You are reselling items purchased from CustomCat on your own ecommerce store, you have nexus in the state to which the order is shipping, & you charge your customer sales tax at point of sale.

This list is not exhaustive, but includes some of the most common reasons a CustomCat user may submit an exemption certificate. We are not tax professionals. We recommend you consult a tax professional for advice on your particular tax situation.