A: You would need to restore/create the webhook in WooCommerce.
1) Go to: WooCommerce > Settings > Advanced > Webhooks.
Note: Webhooks were formerly found under WooCommerce > Settings > API prior to WooCommerce 9.8.
2) Click Create a new webhook (first incident) or Add webhook. The Webhook Data box appears.
- Name: The name is auto-generated as “Webhook created on [date and time of creation]” as a standard to facilitate creation. Change the name to “CustomCat Order”.
- Status: Set to Active.
- Topic: Add action event: woocommerce_order_status_processing
- Delivery URL: URL where the webhook payload is delivered.
Add the Delivery URL Template listed below:
https://app.customcat.com/?t=e.ProcessWooOrder&id=
The last 4 digits of your delivery URL points to your store Id (unique per store), which can be located in your CustomCat account. To retrieve your store ID, please do the following:
- Login to your CustomCat account.
- In the left navigation, go to Connect Store > and Select your store.
(located in CustomCat dashboard: use this URL https://app.customcat.com/?t=e.ProcessWooOrder&id=[enter store ID] here > Add your shop ID ( Set of numbers that show between “app” and “main” that is in your CustomCat dashboard to the end of the delivery URL.
Your Delivery URL should look similar to the following:
https://app.customcat.com/?t=e.ProcessWooOrder&id=121632
- Secret: Copy/paste your consumer key from your CustomCat account. Login to CustomCat.com >> Settings >> Store Tab>> WooCommerce >> Copy/paste the consumer secret from your CustomCat account into the secret field on the Webhook page.
- API Version: WP Rest API Integration v3 > Save Webhook.
